Privacy Policy
Last updated:
WHYBABY respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using WHYBABY, you agree to the practices described in this policy.
Information We Collect
The following information may be collected when you use WHYBABY:
Name & Email Address
Used to create and manage your account
Baby Profile Information
Name, birth date, gender, feeding type, and medical notes you choose to add
Activity Records
Feeding, sleep, diaper, cry, mood, and growth data you log in the app
Reminder Preferences
Notification settings and reminder schedules you configure
Device Information
Device type, operating system version, and app version for compatibility
Crash Reports & Analytics
Anonymous usage data to improve app stability and performance
How We Use Your Information
Your information is used to:
- Provide core app functionality including all tracking features
- Synchronise your data securely across your devices
- Generate personalised AI insights based on your logged data
- Improve recommendations and suggestions over time
- Send you reminders for feedings, sleep, and other activities
- Improve overall app performance and user experience
- Provide responsive customer support when you contact us
AI Features
The WHYBABY AI assistant analyses information you enter — such as feeding patterns, sleep data, and cry logs — to provide personalised baby care guidance and insights.
AI responses are intended for informational purposes only and are not a substitute for professional medical advice. Always consult a qualified healthcare provider for medical concerns.
Data Security
We take reasonable security measures to protect your personal information from unauthorised access, alteration, or disclosure. Your data is transmitted securely using encryption (TLS/SSL) and stored in secure, access-controlled environments. While we strive to protect your information, no method of transmission over the internet is 100% secure.
Third-Party Services
WHYBABY may use trusted third-party services to operate the app, including:
These third parties have their own privacy policies governing how they handle data. We only share information necessary to provide the app's services.
Your Rights
You have the following rights regarding your personal data:
- Access your data — request a copy of your personal information
- Correct your data — update or fix inaccurate information
- Delete your account — permanently remove your account and associated data
- Request deletion of your personal information at any time
To exercise any of these rights, contact us at support@why-baby.com or use the in-app "Delete My Account" option in Settings.
Children's Privacy
WHYBABY is intended for use by parents and caregivers. The app does not knowingly collect personal information directly from children. Baby profile information is entered and managed by the parent or guardian who created the account. If you believe a child has provided personal information without parental consent, please contact us so we can remove it.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or via email. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
support@why-baby.com